I needed to find a shop that specialized in European cars and could repair my mom's car in one day. I had gone to one shop, and they still weren't open. I did a google search and found First Tire & Automotive in First Colony. The gentleman on the phone said that they could probably get the job done that day, and when I brought the car in, I spoke with Tim. He was great. He let me know ahead of time what the expectations were and made suggestions on how to fix the problem. I was on a time crunch and needed the car fixed immediately, and he said he could get someone working on it immediately. Tim even made a phone call to order the parts while I stood there. He even offered to have their driver service take me home. To my surprise, 4 hours later, the car was ready to be picked up! Tim was nice enough to give us a discount on the work. They have really great service and were quick, too! I highly recommend them!