Always great service!
Needed a state inspection and was in and out in under 20 minutes! (I did try to go at a slower time.) I like that these folks do not try to "upsell" you or talk you into anything. Sometimes I will even ask "do I need such-and-such" and they will say no or not yet. I appreciate that they are honest and straightforward. Lee at the front desk is a very personable and helpful guy!
Their level of customer service and quality of work far exceeds others in their industry. They show the care of a small town shop. Ive been to both Williams trace and Eldridge locations and they’ve both been great. Keep it up. Thanks - Neil
As always, prompt, professional, and friendly service. Simply outstanding! I have been coming here for 8 years now, and wouldn't take my car anywhere else!
State inspection ...done rapidly with courteous service managers.
Mark and James are the best! Been coming here ever since they opened . Not only did I have my cars serviced there but all 3 of my children too, This shop and employees are very honest and helpful
Always great service. Had a Toyota Sequoia with an issue. A un-named out of town automotive shop completely missed the diagnosis on the issue and wanted to replace the water pump and then called to replace the engine. Took the vehicle to Great wood and Mark Popp and the technicians discovered no issue with the water pump or the engine. The fixed the problem in a timely manner and had the vehicle back on the road again. First automotive is the only auto repair business that I trust 100%.
wonderful help as usual!!
nice job as always, great team, thanks for your help
I've been taking vehicles there for service since the 90"s. Completely professional & trustworthy.