4 Fort Bend County Locations

Schedule Appointment
FIRST COLONY(281) 980-2666
CINCO RANCH(832) 430-2886
2/23/2015
5
ELDRIDGE

Always good service ... always friendly people.

2/23/2015
5
ELDRIDGE

You all do a wonderful job everytime. I always recommend your business to family and friends.

2/23/2015
5
ELDRIDGE

of course the day I got home aafter getting an oil change from you guys, there was a $15 off coupon in the mail!!! bad timing.

2/13/2015
5
ELDRIDGE

1/3/2015
5
ELDRIDGE

I've been taking several cars to First Tire and Automotive for several years now; they have always treated me with respect and are always courteous. They will not recommend service your car doesn't need and complete repairs in a reasonable time frame.

Andrew, Thank you for the wonderful review about our shop! We pride ourselves on treating our customers as the most important aspect of our business, and being honest and straightforward with them about what needs to be addressed on their vehicle. We appreciate your continued loyalty, and we hope you will keep us in mind for any future vehicle needs.First Tire and Automotive
11/21/2014
5
ELDRIDGE

This place provides EXCEPTIONAL service and are very honest with you. No BS with them and they make sure they give you the best options at reasonable prices. They're not in the business to make a quick buck. They're in the business to KEEP their customers who stays loyal to them, hence the reason they are mostly booked to capacity. Be sure to call them ahead of time and state the issue that you have with your car. They will tell you straight up if they are too busy and give you the choice of scheduling to come in another time. You can go to your shady mechanics and big time crap dealerships to get your car fixed, but if you want a friendly and trustworthy place to take care of you ride, come here. You will not be disappointed.I had issues with my Acura TL power steering. I did not want to go to the dealership to deal with their shadiness so I took my car to first tire and automotive. David called my car warranty and handled EVERYTHING for me. All I had to do was drop my car off in the morning and it was done before noon. The only reason why it took a while was because they literally had the part specially shipped for me, so I did not mind the waiting. Now I have one smooth, quiet ride. All thanks to them!

7/31/2014
4
ELDRIDGE

I really love this place they have wonderful customer service! They have taken me to work one time when I just couldn't wait. They entire staff is great and they are very trust worthy!

7/8/2014
5
ELDRIDGE

8/21/2013
5
ELDRIDGE

5/7/2013
5
ELDRIDGE

Not just for tires!Took my Mazda in for a 100K-mile heckup. The manager and staff were courteous and helpful from the first minute. I already knew the brakes were overdue to be replaced, and several of the fluids and filters would need attention, and their diagnostics confirmed such. They also found a leaky strut and determined some of the tires were nearing replacement time. Since I could not afford everything that needed done, they helped me prioritize the immediate necessities. They further earned my trust when I asked them about an engine mount that I had been told 2 years ago was about to break by the dealership. I fully expected to be told my engine was about to fall off after this checkup two years later, and they could have easily sold me on that repair. They had indeed looked into it and saw that it was cracked, but since there was no indication of undue stress or vibration being created yet, they did not even mention it in their recommendation of services.They gave me a ride back home while the repairs were done. All the work was completed within 3 hours the same day. They were still concerned about a new small noise when I arrived to pick up shortly after closing time, and asked to let them know if it was still there in two days. If so, they would redo the brakes. I appreciate the thoroughness and attention to quality.

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call First Tire and Automotive - ELDRIDGE (281) 313-2886, First Tire and Automotive - FIRST COLONY (281) 980-2666, First Tire and Automotive - GREATWOOD (281) 343-5666, First Tire and Automotive - Cinco Ranch (832) 430-2886 For Assistance.